The Folsom Police Communications Center answers all 9-1-1 calls for police, fire, and medical emergencies within the Folsom city limits.
Because non-emergency calls to 9-1-1 delay the dispatcher’s ability to take calls from true emergency callers, it’s important to only use 9-1-1 in an emergency.
An emergency is any situation that requires immediate assistance from the police, fire department, or an ambulance. If you are ever in doubt of whether a situation is an emergency, you should call 9-1-1. It’s better to be safe and let the 9-1-1 dispatcher determine if you need emergency assistance.
If you call 9-1-1 with a situation that is not deemed to be an emergency, Folsom Police dispatchers will refer you to the non-emergency number 916-461-6400.
Make the right call. If it’s potentially life-threatening or you’re in doubt, don’t guess, call 9-1-1.
Examples of When to Call 9-1-1
- Heart attack or stroke
- House fire
- Physical violence of any kind
- Burglary or theft in progress
- Car accident with injuries
- Suspicious activity occurring now
- Anything else that seems like an emergency
When Not to Call 9-1-1
- For information
- When the power is out
- For paying tickets
- For your pet
- As a prank
- For a clogged storm drain